Starting September, both of South Korea's main airlines Asiana and Korean Air will convert its domestic check-in process to use bag-drop counters throughout the country.
In an effort to streamline their operations and reduce costs, both airlines will gradually introduce the self check-in machines for economy class passengers. While most travelers will be redirected to use the self-service counters, both airlines will have manned counters for certain customers such as premium and travelers with special needs. Travelers could also use both airlines' mobile apps and/or websites to initiate the check-in process and drop their luggage at the airport counters.
Asiana will start their process in September, while Korean Air has already begun opened their self-service counters. Korean Air has already installed the counters for both the international and domestic terminals at Seoul-Gimpo Airport, and will introduce them at Terminal 2 of Seoul-Incheon next month.
Korean Air will later expand their services which will include self-tagging for luggage and seat selection by the end of the year. The airline aims to cut the time needed to complete the check-in process at airports by around 30%.