As part of an effort to offer more of its passengers inflight WiFi, the AirAsia group has upgraded the connectivity on some of its aircraft.
The airline has fitted 8 aircraft – 6 operated by AirAsia Berhad (AK, Malaysia) and 2 from Thai AirAsia (FX) – with Inmarsat’s high-speed Ka-band platform, GX Aviation. AirAsia plans to roll out the equipment on other aircraft during the year. Travelers will be able to use the ROKKI WiFi service to access the internet while inflight.
Owned by the AirAsia Group, ROKKI is one of several tech ventures by the Malaysian-based airline group. To use the internet service, passengers could log in, select their preferred internet plan, and pay for use using a credit card or their BIG Points. Along with the entertainment options such as movies and games, passengers could also shop from a collection of items offered on ROKKI Shop.
According to AirAsia’s ROKKI website (https://www.rokki.com/faq), the inflight WiFi is offered on select flights using Airbus A320 aircraft with AirAsia subsidiaries based in Indonesia, the Philippines, and Malaysia.
AirAsia Group President (RedBeat Ventures) Aireen Omar said: “As the pioneer of LCC inflight wifi in the region, we are always looking for ways to redefine the digital inflight experience for our guests. Introducing Ka-band, powered by ROKKI, is the next logical step in this process, which will allow our guests to stay connected throughout their journey and perform data-intensive activities, including live streaming. This also enables better real-time analytics, allowing us to serve up more personalised services to AirAsia’s 100 million guests annually.”
“AirAsia’s launch of GX Aviation services is a significant milestone, as it brings to life the airline’s bold and innovative new digital offering for passengers. We are confident that their upgrade from basic connectivity to the industry’s gold standard inflight broadband will be warmly embraced by passengers. Our teams continue to work closely together to install GX Aviation on the rest of AirAsia’s fleet of Airbus A320 and A330 aircraft, making it available to millions of new passengers each month,” said Philip Balaam, President of Inmarsat Aviation.