All Nippon Airways (ANA) has expanded its New Distribution Capability (NDC) based ticket sales partnership with Trip.com, enabling customers from 11 countries beyond Japan to access the same flights and fares available on ANA's website.
All Nippon Airways (ANA) has expanded its New Distribution Capability (NDC) based ticket sales partnership with Trip.com, enabling customers from 11 countries beyond Japan to access the same flights and fares available on ANA's website.
The Tokyo, Japan-based airline announced that the enhanced service will now include 11 countries outside Japan - Australia, Hong Kong, South Korea, Malaysia, Singapore, Thailand, Taiwan, India, Indonesia, Vietnam, and the Philippines.
Customers will be able to access the same fares and reservation services offered on ANA's website including itinerary changes and refunds.
"With access to new markets, ANA is delighted that we can now offer enhanced services and fares for our customers through NDC connectivity." said Hironobu Kondo, Vice President of ANA Global Sales and Distribution, Customer Experience. "We will continue to expand our sales network via NDC to ensure our offerings are accessible to both domestic and international customers."
"We are thrilled to elevate our NDC collaboration with ANA to the next level. Leveraging our extensive experience in supporting global airlines through NDC technology, we're committed to partnering closely with ANA to provide enhanced end-to-end experiences—from seamless bookings to comprehensive post-booking and ancillary services—for our mutual customers" said PJ Zhou, Regional Airline Director - North Asia at Trip.com.
NDC is a communication standard developed by the International Air Transport Association (IATA) for the transmission of airline ticketing and related service information. It enables flexible and data exchange of information, and the integration of booking systems with a wide range of external partners.
With a network covering more than 1.5 million hotels and flights from over 640 airlines covering 3,400 airports in 220 countries and regions, online booking platform Trip.com is available in 24 languages across 39 countries and regions.
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