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Article - Airport

NAIA operator to introduce facial recognition tech to enhance passenger experiences

by Jeffrey Teruel - Founder/Editor-Flights in Asia
Published on September 16, 2025

Summary

The operator of Manila's Ninoy Aquino International Airport (NAIA) – the New NAIA Infrastructure Corp. (NNIC) – has announced plans to introduce facial recognition technology for processes such as check-in, clearing through security, and boarding flights.



The operator of Manila's Ninoy Aquino International Airport (NAIA) – the New NAIA Infrastructure Corp. (NNIC) – has announced plans to introduce facial recognition technology for processes such as check-in, clearing through security, and boarding flights.


In a release marking one year since it took over the operations of the busiest air hub of the Philippines, San Miguel Corporation led-NNIC stated the new Collins Aerospace-powered facial recognition system will allow passengers to check-in, drop baggage, clear security and board flights using their face.


NNIC did not state a timeline of the integration of the facial recognition technology at the three passenger terminals at NAIA.


NNIC – One Year Since Taking Over NAIA


Since NNIC took over the operations of NAIA on September 14, 2024 through September 13, 2025, the airport saw a 6% increase in passenger traffic compared to the previous year serving 51.7 million passengers. The airport also handled 283,771 flights during that one-year period. 


NNIC also highlighted moves that have freed up space in the airside to accommodate more aircraft movements such as reconfiguring aircraft parking stands, expanding taxiway movements, and removing abandoned aircraft. 


Within the terminals, NNIC reported additional chairs, baggage trolleys, air conditioning units and chillers, its fleet of intra-airport shuttle buses, and upgraded Wi-Fi. 


NNIC has also ordered 34 new boarding bridges, and work is ongoing for the renovation of the airport's restrooms. 


Operating an airport the size and scale of NAIA will always be demanding. But what this first year has shown is that with teamwork, discipline, and the dedication of our people, real change is possible. Our employees — from the frontlines to behind the scenes — are the reason we have been able to serve more passengers, run more flights on time, and start building the airport the Filipino people deserve. Together with government and our partners, we will sustain these gains and finally deliver a truly world-class NAIA,” said NNIC President Ramon S. Ang.

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