Turkish Airlines partnered with Samsung to become the launch airline to implement the South Korean tech company's SmartThings technologies in passenger baggage tracking.
Turkish Airlines partnered with Samsung to become the launch airline to implement the South Korean tech company's SmartThings technologies in passenger baggage tracking.
Since December 1, the two companies launched the “Smart Tagged Baggage Service,” which allows Turkish Airlines passengers to track lost or delayed luggage using SmartThings Find. Passengers can also upload an image of their baggage, and include their Galaxy SmartTag in their lost baggage report.
Using Bluetooth Low Energy (BLE) and ultra-wideband (UWB) technology to locate registered Samsung Galaxy devices, SmartThings Find is supported by a global network of more than 700 million Galaxy devices to locate smartphones, tablets, smartwatches, earbuds, and items attached with a Galaxy SmartTag.
Turkish Airlines Chief Information Technologies Officer,Kerem Kızıltunçstated: “Turkish Airlines continues to lead the industry on its road to digitalization. We are delighted to partner with Samsung to leverage their cutting-edge technology for the benefit of our passengers. We will continue to strengthen our industry leadership with technological collaborations that prioritize guest satisfaction and set new standards for the aviation industry.”
Samsung Electronics Executive Vice President and Head of SmartThings Jaeyeon Jungsaid: “Samsung is expanding the SmartThings Find experience through partnerships across industries to help customers stay connected and at ease wherever they are. We are delighted to work with Turkish Airlines to deliver a more convenient and streamlined travel experience.”
Following the partnership with Turkish Airlines, Samsung plans to expand its collaborations with more airlines. The airline also aims to extend the use of SmartThings Find beyond baggage management to other customer services that benefit from location tracking.
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