Thai AirAsia launches new service for senior passengers

AirAsia’s Thailand-based subsidiary Thai AirAsia recently launched a new, dedicated service for senior passengers. 

The airline’s new “Silver Care” service will be available for senior passengers above the age of 60 on domestic flights within Thailand. With the presentation of a valid ID card upon check-in, the senior passenger can extend the benefits with one travel companion including Priority Check-in, Priority Baggage claim, and a Seat Together subject to availability without an extra cost. Baggage will be tagged with a special priority label, ensuring fast baggage claim at the destination airport.

Senior customers departing from Bangkok’s Don Mueang Airport can check-in at the dedicated counter 10J at the Domestic Terminal 2. Silver Care signage will indicate the check-in for senior passengers at other domestic airports.

"Our senior travelers, aged 60 and up, are a highly valued group who continually place their trust in AirAsia.,” said Tansita Akrarittipiron, Head of Commercial at Thai AirAsia. “We introduced the Silver Care program to make traveling smoother for both our senior guests and their families, ensuring that when they fly with us, they experience our utmost care and attention."

Tansita added that Thai AirAsia has conducted specialized training for ground staff and cabin crew to better serve senior passengers through the Silver Care service.